Shipping & Delivery

Shipping availability and charges depend on the product and destination. Available options and your final shipping charge are displayed at checkout before payment. Some products are available only for delivery within Canada; US availability varies by supplier.

Processing and delivery

Processing time is the time needed to prepare your order before dispatch. Transit time begins after dispatch. These vary by supplier, item and destination. For a delivery estimate before ordering, email suchateasinc@gmail.com with the product name and your postal or ZIP code. If you need an item for a specific date, please contact us before placing your order.

Separate shipments

Products fulfilled by different suppliers may arrive in separate packages and may carry separate shipping charges. Review the full shipping total at checkout.

Tracking and order support

When tracking is available, shipping updates will be sent to the contact details supplied at checkout. If your order appears delayed, contact us with your order number so we can investigate with the fulfilling supplier.

Delivery details

Please check your delivery address carefully before ordering. Contact us promptly if it needs to be changed; changes may not be possible once fulfillment has begun. Cross-border shipments may be delayed by customs. For questions about possible duties, taxes or carrier charges, contact us before ordering.